I've been having this problem since yesterday around 3pm (my local time); and customer service is always with the same cookie cutter responses they copy and paste to send to people with actual problems.
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Automatic withdrawals take anywhere from 5-45 minutes but for security purposes, certain withdrawals will be audited and manually processed. The manual audit process typically takes between 1-6 hours, and in certain circumstances, could take a little longer. Please wait whilst this is processed by our back end team.
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Let us know if there is anything additional that we may assist with, we are available 24/7. Best of luck!
I've been with BC.Game since January 2021 and have never seen a withdraw fail. I've had my withdraws selected for manual audit several times, but I've never experienced this issue.
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kinky-thots
I've been having this problem since yesterday around 3pm (my local time); and customer service is always with the same cookie cutter responses they copy and paste to send to people with actual problems.
I've been with BC.Game since January 2021 and have never seen a withdraw fail. I've had my withdraws selected for manual audit several times, but I've never experienced this issue.
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